Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer delivery to all parts of Ghana
Do You Ship Internationally?
Yes, depending on where you are located. The cost will be determined by 3rd part courier services like DHL, USPS, Aramex, etc
How Long Will It Take To Get My Package?
All items ordered before 12noon are usually delivered the same day except there are unexpected delays which we usually inform our customers about. Orders made after noon are processed and delivered the next day.
PAYMENT
What Payment Methods Are Accepted?
We accept Mobile Money and Bank cards directly on our website via Paystack.
You can also pay in cash at our office or Bank deposit upon request.
Is Buying On-Line Safe?
It is always good to verify the authenticity of the shop you are buying from when you want to make an online purchase. You can call to verify if there is a human behind the website and if possible verify their address.
Order & Retunrs
How do I place an Order?
While browsing any product(s) you see on our site, click on the "Add to Cart" button on your choice(s) and "Checkout" once you are ready to order.
How Can I Cancel Or Change My Order?
You can give us a call to change or cancel your order.
Do I need an account to place an order?
You can create an account to order or simply checkout as a guest.
How Do I Track My Order?
Tracking info will be provided for items shipped internationally.
How Can I Return a Product?
You can call us to make a complaint within 3 days of delivery if you find any fault with our items and we will issue a full refund, no questions asked.